Privacy Policy

Last updated: 11.01.2025

Ashen Amps (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it is protected, and the choices you have regarding your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information when you use our website or interact with us:

Information you provide directly:

• Name

• Email address

• Billing and shipping address

• Phone number

• Payment information (processed securely by third-party providers — we do not store full credit card details)

• Messages, support requests, and other communications

Information collected automatically:

• IP address

• Browser type and device information

• Pages visited and time spent on the website

• Referring URLs

• Interactions with our website (analytics data)

This may be collected through cookies, pixels, or similar technologies.

2. When We Collect Information

We collect information when you:

• Place an order

• Create an account

• Subscribe to our newsletter

• Use Live Chat or submit a support request

• Respond to surveys or promotions

• Browse the website

• Provide feedback or communicate with us

3. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Personalize your shopping experience

• Improve our website and services

• Send order updates and account notifications

• Send marketing emails (only if you opt in)

• Analyze website usage for performance and marketing purposes

• Detect and prevent fraudulent activity

4. How We Protect Your Information

We implement a variety of security measures, including:

• Secure Socket Layer (SSL) encryption

• Secure payment gateways (we do NOT store full credit card details)

• Restricted access to personal data

• Regular safety and malware scans

While no system is 100% secure, we take industry-standard precautions to safeguard your data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember items in your cart

• Save your preferences for future visits

• Analyze site traffic and usage

• Improve website performance

• Support marketing tools such as Google Analytics and Meta Pixel (if enabled)

You can adjust cookie settings in your browser. Turning off cookies may affect certain website features.

6. Third-Party Disclosure

We do not sell or trade personal information.

We may share data with:

• Website hosting providers

• Payment processors

• Analytics and marketing partners (e.g., Google Analytics, Meta Pixel)

• Service providers who help us operate our business

These third parties are required to keep your information confidential.

We may also disclose information if required by law or to protect our rights.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of those websites.

8. Analytics and Advertising

We use tools such as:

• Google Analytics

• Google Ads / remarketing (if enabled)

• Meta (Facebook/Instagram) Pixel

• Squarespace analytics

These tools may use cookies or identifiers to understand how visitors interact with our site.

You may opt out of personalized advertising via:

• Google Ad Settings

• https://optout.networkadvertising.org

• Your device or browser’s privacy settings

9. Do Not Track Signals

Some browsers send a “Do Not Track” signal. Currently, there is no universal standard for DNT, but we honor DNT whenever technically feasible.

10. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided data, contact us and we will remove it promptly.

11. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Update or correct your information

• Request deletion of your data

• Opt out of marketing emails

• Disable cookies and tracking

You can update your information by logging into your account or contacting us.

12. Data Breach Procedures

If a data breach occurs, we will notify affected users via:

• Email

• Website notice

in a timely manner as required by applicable laws.

13. CAN-SPAM Compliance

We comply with the CAN-SPAM Act.
Marketing emails will:

• Include our business address

• Identify themselves as promotional (when applicable)

• Include an unsubscribe link

• Be stopped promptly when you opt out

To unsubscribe, click the link in any marketing email or contact us at:
ashenamps@gmail.com

14. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Ashen Amps
Email: ashenamps@gmail.com
Website: https://www.ashenamps.com

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